November 2011 | Servcorp
More and more small to medium sized businesses are embracing the concept of working virtually in order to grow their corporate identity and presence as quickly and cheaply as possible. A virtual office gives you the means to develop your business from a variety of locations, without being run into the ground by expensive office costs.
The idea behind a Virtual Office is quite simple: it is a physical office space, in a prestigious business location, shared by numerous companies in order to lower costs and utilize a shared technological platform. Servcorp's virtual offices are designed to suit companies' varied needs offering them flexible agreements which will suit any budget while being able to take agreements from as little as one month and having access to renowned services such as a fully converged IT and communications infrastructure, a global network of premium offices and an executive team available to assist at every location.
For many start-ups, this can be exactly what is needed to grow quickly in the early phases. A business will have a receptionist to field all of their calls, a professional address to direct all of their correspondence to and state of the art boardrooms, meeting rooms and audio visual equipment which they can book for client pitches, presentations and ad-hoc meetings.
Servcorp, the leading international serviced and virtual office provider is pioneering the Virtual Office concept. Servcorp has opened 9 new locations in the Middle East within the past 2 years including Abu Dhabi, Dubai, Riyadh, AlKhobar and Beirut, making it easier than ever before for businesses within the Middle East region to have access to all its virtual office services.
In effect, with a virtual office you have all the benefits and solutions that come with having personal office space, without the cost or responsibility of actually managing this space or having to hire, train and pay front of office staff members. You have the freedom of being able to work remotely yet have a base when needed.
The best way to approach attaining virtual office space is to first establish the business needs. Write down exactly what the priorities are – it could be that a receptionist is needed to field the calls or that a boardroom is needed to conduct meetings. Assess how often you will require these things and search for a package that suits your business needs.
The key to working virtually is to start thinking of this space as if it is your actual official office. Use the address on your corporate stationery and email signature. Start directing all postal correspondence to that address. Most importantly, create business cards so that you can start networking efficiently and growing your client base. To be taken seriously in your business sector, consider what address is going to work best for winning you more clients. Is a home office address going to send the right message?
From feedback, one of the most useful and utilized aspects of virtual offices is the receptionist. Servcorp provides a fully trained receptionist in each Servcorp location. Your receptionist is on hand to take your company calls as if she were heading up your own personal office. They will answer each incoming call using your company greeting and they even have a basic knowledge of your business in order to field commonly asked questions.
An exclusive offering from Servcorp is their powerful benchmark technology platform that is designed to help businesses improve their sales and their work life balance. Servcorp's world leading global interconnected network provides its clients access to online management of their telecommunications systems, access to a global VoIP network and an online integrated system to book meeting rooms and other resources online in real time.
Many entrepreneurs and small business owners starting a new business or trying to expand often find that most of their time is spent ‘on the road' setting up meetings, establishing client relations and generating leads. This means that taking incoming calls is not always an option; but neither is missing a client or potential client call. A Servcorp receptionist is on hand all day long to take these calls for you in any format you choose and pass on your message.
Premium Virtual Office plans can also provide you with a receptionist that will not only answer all of your calls professionally but will be able to answer caller's pre-sales questions. You simply provide the receptionist with a ‘get to know our customer' document and she will use this as a way of answering any potential questions that may arise.
Servcorp also provide administrative support with a fully trained team always on hand leaving you free to focus on running your business! As an added benefit, all the work is done in your city by a locally trained team, giving your customer the best experience, no call centres.
As with any service, there are different levels of assistance. Virtual Offices are the same – and it doesn't end with the receptionist. You may be a start-up business simply in need of an address to put on your business card and a place for all of your post to be delivered to. Or, you may be a busy SME in need of a space to conduct meetings. Whichever you are, there will be a Servcorp solution to suit your needs.